ChangeSpec  /  twilio

Twilio

crawled twilio.com Changelog

Cloud communications platform providing Voice, SMS, email, and video APIs. Operates the Segment customer data platform.

  • Programmable Voice TwiML redirect limit reduced to 10 hops high

    Starting 2026-05-01, Twilio enforces a maximum of 10 consecutive TwiML redirects per call. Previously the limit was 25. Calls exceeding 10 redirects will receive a 482 Too Many Hops error and be terminated. Applications with deep IVR trees must be refactored.

    api_breaking crawled Action required
  • SMS A2P 10DLC surcharge increases 15% effective June 2026 high

    The A2P 10DLC carrier surcharge for US domestic SMS will increase approximately 15% on 2026-06-01 due to carrier network fee adjustments. Short code and toll-free number pricing is unchanged.

    pricing crawled
  • TaskRouter legacy API (v1) end of life 2027-01-01 medium

    Twilio TaskRouter REST API version 1 is deprecated and will reach end of life on 2027-01-01. Applications must migrate to TaskRouter v2, which offers a unified task model and improved worker attributes schema.

    api_deprecation crawled sunset 2027-01-01 Action required
  • Message content retention default reduced from 13 months to 7 days medium

    Twilio changed the default message content retention period from 13 months to 7 days for new accounts. Existing accounts migrate on 2026-07-01. Message metadata (SID, status, timestamps) retains the 13-month default.

    data_handling crawled